Monday, 2 January 2012

Cancel Train Reservation Ticket even after Chart Preparation

                                                     indian rail logo
Do you know it’s possible to Cancel Train Railway Reservation Ticket Online even after chart has been prepared? A Train Ticket, whose chart has been prepared, can be very easily cancelled by filing a TDR in indian railway .

In this Post, let’s check out in details How to Cancel a Train Reservation Ticket Online once the chart has been prepared? – Applicable only for Indian Railways

What is TDR?

TDR stands for Ticket Deposit Receipt. If any traveller is unable to perform train journey because of any of the following reasons:
  • Train Cancelled By Railways and Passenger Not Travelled.
  • Train running Late by More than Three hours.
  • Difference of Fare in case proper coach not attached.
  • AC Failure
  • Travelled without proper ID proof
  • Wrongly charged by TTE
  • Party partially travelled
  • Passenger Not travelled
Than he/she is entitled to get a refund from Indian Railways (provided that he/she actually got a Reservation Ticket in the Train for which he/she is filing TDR)

Rules for filing TDR

Note: The TDR Rules/Refund Rules/TDR Filing Procedure etc. mentioned in this post is for information purpose only and these may change over time, it’s recommended that you should also check Official TDR Page of IRCTC before filing TDR. In Case, you need help you should Contact IRCTC, not us.
Following are the official rules which you should know before filing TDR:
  • The TDR Refund will be processed as per Extant Indian Railway Rules
  • TDR must be filed within 30 Days of Departure of Train
  • The refund process may take up to 90 days or more
  • TDR for e-ticket can be filed online only
  • For i-Ticket, you’ve to surrender the i-ticket to station master and obtain Ticket Deposit Receipt (TDR) from him. Now you have to mail your claim along with Original Copy of TDR to the address mentioned in THIS PAGE
  • IRCTC will process the refund claim with the Railway Administration and refund granted by the Railway shall be credited to your account.
  • Refund claims under above clause may require at least 90 days or more for processing.

Refund Rule

  • In case the train is cancelled by Indian Railway due to accidents, breaches or floods, Bandh or Rail Roko agitation etc. – full refund of the fare of entire booked journey will be granted. Online cancellation can be done up to 72 hours.
  • In case the train is running late more than 3 hours- full fare will be refunded.
  • In case proper coach is not attached – Difference of fare between the booked class and lower travelled class will be refunded. Certificate from the TTE (in original) for the lower class travelled is must to claim for refund.
  • a. In case of AC failure of AC1 class/Executive class- Difference of fare between AC1 class or Executive class and First Class will be refunded for the distance AC not worked. Certificate from the TTE (in original) for the AC not worked is must to claim for refund.
    b. In case of AC failure of AC2/AC3 class- Difference of fare between AC2/AC3 class and Sleeper Class will be refunded for the distance AC not worked. Certificate from the TTE (in original) for the AC not worked is must to claim for refund.
    c. In case of AC failure of AC chair car class- Difference of fare between AC chair car class and second class will be refunded for the distance AC not worked. Certificate from the TTE (in original) for the AC not worked is must to claim for refund.
  • In case Travelling without proper ID proof-will be considered without ticket and will be charged accordingly. Chief Commercial Manager/Refunds can be approached for discretionary refund. Excess fare ticket (EFT) (in original) issued by the TTE is must to claim for refund.
  • In case of wrongly charged by the TTE-full refund will be granted by the Chief Commercial Manager/Refunds. Excess fare ticket (EFT) (in original) issued by the TTE is must to claim for refund.
  • In case party/ family partially travelled- refund will be granted by the Chief Commercial Manager/Refunds as per rule. Certificate from the TTE (in original) for the less passenger travelled is must to claim for refund.
  • In case passenger not travelled- refund will be granted by the Chief Commercial Manager/Refunds as per extant Railway rule. Partially used reserved ticket by Rajdhani, Shatabdi and Jan Shatabadi Express – No refund will be given
  • In case Indian Railways is not able to provide accommodation – full refund will be granted.
  • Refund on Tatkal Ticket- if it is cancelled up to 24 hrs before the scheduled departure of the train 25% excluding the Tatkal charges will be refunded. Thereafter there would be zero refund.
    Note-Certificate from the TTE (in original) for the AC not worked or Excess fare ticket (EFT) (in original) issued by the TTE for wrongly charged or Certificate from the TTE (in original) for the less passenger travelled may be submitted to the following address along with the application to claim for refund
    GGM/IT,
    Indian Railway Catering & Tourism, Corporation Ltd.,
    Internet Ticketing Center,
    State Entry Road,
    New Delhi – 110 055.
    In case of any problem in e-ticket TDR filing, you can mail to etickets@irctc.co.in

How to File TDR?

Filing TDR Online is very easy and can be done in a matter of some clicks. All you need is to follow the steps mentioned below:
Note: Filing Fraudulent TDR is illegal. Strict Legal Consequences will be taken by Indian Railwaysagainst the offender. So, it’s recommended that you should not file false TDR in any way.
1. Login to your IRCTC Account using THIS LINK
2. As soon as you are logged in to your Account, click on My Transactions in the Left Sidebar >> Click onFile TDR. You’ll see a list of all Train Tickets whose Date of Journey has been elapsed:
file tdr
3. Now you have to Select the PNR Number of your Train for which you want to file TDR. After selection, click on File TDR Button (See Screenshot above)
4. In the Next Page, you have to select the Passenger Name for claiming TDR Refund. Once selected, you have to select appropriate reason for your TDR using the Drop Down Menu. In case you select Others in the option, than you will have to all the details for your TDR:
submit TDR
Once you have selected the Passenger Name and appropriate Reason, click on Submit Button
5. A NOTIAFITION will pop-up asking you to confirm your TDR Submission, click on OK Button to proceed, else click Cancel if you want to make any changes in the previous steps:
tdr confirmation
7. Once you click OK, a Successful TDR Entry Confirmation Page will be displayed.

How to View/Check your TDR Status?

1. Click on My Transactions in the Left Sidebar >> Then Click on TDR History:
tdr history
2. Either Enter the PNR Number in the Search Box or Select the PNR Number from the list displayed and then click on  CHEAK STATUS Button:
tdr status
3. Your TDR Status will be displayed in the immediate next page
Note: The TDR Rules/Refund Rules/TDR Filing Procedure etc. mentioned in this post is for information purpose only and these may change over time, it’s recommended that you should also check Official TDR Page of IRCTC before filing TDR. In Case, you need help you should Contact IRCTC, not us.



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